How we work
Project delivery
& support models
Consultancy, managed services and resourcing arrangements matched to the work, with defined responsibilities from the outset.
From first discussion to handover
How the work progresses
01
Understand
Review the current environment, business needs and technical constraints.
02
Plan
Agree the scope, architecture, responsibilities and delivery milestones.
03
Deliver
Coordinate implementation, integration, testing and acceptance.
04
Hand over
Document the solution and establish the operational support arrangements.
Engagement models
Project-based delivery
A defined statement of work, agreed milestones and acceptance criteria. Suitable for design, implementation, migration and testing programmes.
Ongoing managed support
An agreed service scope, support window, escalation process and reporting model. The arrangements are matched to the infrastructure and operational responsibilities.
Specialist resources
Technical specialists working alongside your team or through a channel delivery partnership. Briefs, responsibilities and onboarding are agreed for each assignment.
Onshore & offshore delivery
We offer both onshore and offshore delivery models. We use the engagement brief to establish the right location, coordination arrangements and access to specialist skills.
Governance & handover
Delivery plans identify technical dependencies, progress reporting and acceptance requirements. Documentation and knowledge transfer help your team take ownership of the solution and its support model.
Discuss your requirements
Speak to NetStone about the technical expertise and delivery support your organisation needs.