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Managed Services

Technology is seen as a key driver for Innovation and often CIOs/CTOs face difficulty to catch-up on technology with ever-changing business needs. Business leaders wants more focus on core competency and look forward to partner with specialists for support functions like Information Technology, Contact Center, Payroll, HR Operations etc.

Are you going through such problem and looking for a partner? Then we have a complete package of customized solutions to address your problem. We have a rich managed service experience with presence across all geographies, managing varied scale of operations & business-lines. We have skilled resource pool, technology know-how, robust processes & unique delivery model to manage technology operations.

NetStone Global’s Managed Services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This model provides our customers the best of both worlds - control and flexibility over their information systems without the pain or cost of maintenance.

Our Managed Services offerings cover complete ecosystem of communication service providers . We offer end-to-end services at all the layers of CSP ecosystem – Business Process Layer, Application Layer, Infrastructure Layer & Network Layer.

We believe in long term engagement building with our existing & potential customers and partners. We are focused on creating sustainable value growth through innovative solutions and unique partnerships. Our values are at the heart of business reputation and are essential to continued success.

We have the expertise to manage complete application platforms for customers across various technology domains such as Business Support System (BSS), Operations Support System (OSS), Service Delivery Platform (SDP), Enterprise Resource Planning (ERP) etc. The services include day-to-day business operations of applications as well as managing the underlying IT infrastructure and networks from user desktops to the data center.

Onshore Model

The Onshore Model is based at your location. You maintain ownership and control of your project without needing to commit your own capital or project resources. NetStone Global keeps you abreast of project advancement through regular progress updates. This is especially beneficial when the client’s requirements are not well defined and are expected to change during the course of the project. The Onshore staff will be able to understand and accommodate those changes in a faster and better way into the project

Benefits of the Onshore Model:

  • Significant cost savings.
  • Faster Response time – 24/7 turn around of development efforts, if required.
  • Better resource allocation and easy availability of resources with various skills and specialization in latest programming technologies.
  • Process-Oriented development: Clients can focus on their core business objectives while we take care of the processes involved in design, development and quality control.

Offshore Model

With the Offshore Model, you receive the same high quality service while accelerating production through time zone advantages and leveraging exchange and labor rates for superior cost-effectiveness. The Offshore Model safeguards the client’s intellectual property, proprietary software and new development specifications with very high levels of security. Clients retain full ownership of all intellectual property rights and software source code at the completion of a project.

Benefits of Offshore Model:

  • Readily available, experienced resources
  • A skilled sub-team to complement your own onshore/onsite teams
  • Potential for near round-the-clock capability to reduce cycle times
  • Capable of handling long duration and large projects
  • 24/7 turn around of development efforts
  • Time-to-market with right cost
  • Project maintenance
  • Established business processes